Last updated: February 2026
By accessing and using the Creality website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not access the Site. These Terms apply to all visitors, users, and others who access or use the Site.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that could damage, disable, overburden, or impair the Site, or interfere with any other party's use of the Site.
Specifically, you agree not to:
We make every effort to display as accurately as possible the specifications, features, and descriptions of products featured on the Site. However, we do not guarantee that product descriptions, images, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free. Product specifications are subject to change without notice.
Product images on the Site are for illustrative purposes only and may differ from the actual products. If a product offered by Creality is not as described, your sole remedy is to return it in unused condition in accordance with our return policy.
All prices displayed on the Site are subject to change without prior notice. Creality reserves the right to modify or discontinue products at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of products.
Submitting a quote request or inquiry through the Site does not constitute a binding contract. Orders are subject to confirmation and acceptance by Creality. We reserve the right to refuse or cancel any order for any reason.
The Site and its original content, features, and functionality are owned by Creality and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Creality.
By submitting any information, feedback, or content through the Site (including but not limited to inquiry forms, comments, and contact forms), you grant Creality a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of responding to your inquiry and improving our products and services.
In no event shall Creality, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
The Site is provided on an "AS IS" and "AS AVAILABLE" basis. Creality makes no warranties, expressed or implied, and hereby disclaims all warranties, including without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Creality does not warrant that the Site will function uninterrupted, secure, or available at any particular time or location.
These Terms shall be governed and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be submitted to the jurisdiction of the competent courts of Shenzhen, China.
We reserve the right to modify or replace these Terms at any time at our sole discretion. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
If you have questions about these Terms, please contact us at: